Indus Hospital & Health Network (IHHN)
RFQ for Consultancy Services for Digital Accessibility Assessment, User Testing and Capacity Building
Indus Hospital & Health Network (IHHN)
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Posted date 3rd October, 2026 Last date to apply 12th October, 2026
Category Computer and Information Technology
Type Consultancy Position 1

RFQ for Consultancy Services for Digital Accessibility Assessment, User Testing and Capacity  Building 

Procurement Reference No. 0920260057 

1. Indus Hospital & Health Network (IHHN) is a Non-Profit organization, which is growing rapidly  and expanding its Health Programs all over Pakistan. It has supported health programs in Pakistan  since 2007. IHHN provides quality healthcare absolutely free of cost to millions of deserving patients  through its countrywide network of hospitals in Pakistan. IHHN is now managing multiple tertiary and secondary care Hospitals, Physical Rehabilitation Centre’s, Regional Blood Centre’s, Community Health 

Centers, and various Public Health Programs spread across Pakistan. IHHN is also a recipient of grants funded by international organizations. 

2. IHHN invites your quotation for the services as described in Part 1. 

3. The procurement shall be conducted in line with the Request for Quotation (RFQ) procurement  method contained in the IHHN Procurement Manual and procedures stated in Part 2. 4. Any resulting contract shall be subject to the terms and conditions detailed in Part 3. 5. The planned procurement schedule for this procurement (subject to changes) is as follows: 

Activity and planned schedule 

Date and Time (Tentative)

Date of issue of Request for Quotations 

October 03, 2026

Request for Quotations closing date and time 

October12, 2026 (by or before COB i.e 5:00  PM)

Date of conclusion of the evaluation process 

October 14, 2026

Date of Award/contract signing/Purchase Order 

October 20, 2026

Delivery/Completion date 

As per Work Order/Contract



6. Any queries should be addressed to the attention of Mr. Aamir Aslam through the email address  [email protected] prior to the request for quotation closing date. 

7. Please prepare and submit your quotation in accordance with the instructions in Part 1: Request for  Quotation Procedures or inform the undersigned if you will not be submitting a quotation.


See the attached document for details. 

Apply By:

Part 2: Request for Quotation Procedure 

1. Preparation of Bids: You are requested to prepare the proposal as per above mentioned TORs. 

2. Validity of Bids: The quotation should remain valid for preferably thirty (30) days from the closing date  for quotation submission. In case of shorter validity period, IHHN at its discretion may reject/accept  the quotation. 

3. Amendment of request for quotation: At any time prior to the deadline for submission of quotation,  IHHN may modify the request for quotation document and changes shall be binding on all vendors. 4. Currency of the quotation: Quotation shall be priced in Pakistan Rupees (PKR). 5. Sealing and marking of quotations:Quotation should be sealed in a single envelope, clearly marked with the subject of procurement, procurement reference number and supplier’s name. 6. Address of quotation submission: Bids should be submitted by hand or courier at the below address: Indus Hospital & Health Network,  

Project Management Unit, 

Plot No. 32, Street No. 36, First Floor, I&T Centre, G-10/4, Islamabad. 

7. Password Protected Quotes via Email: Quotations may also be submitted via email as per the  below instructions: 

a) Password Protected Quote should only be emailed to [email protected] 

b) While the password of the same should be shared only to [email protected]  c) No one should be in CC for password email. 

8. Deadline for quotation submission: Quotation must reach at the mentioned address by/before the  date & time mentioned in cover note, late submission after the given date and time shall not be  acceptable. 

9. Opening of quotations: Quotation shall be opened internally by IHHN management. Supplier’s  representatives are not permitted to attend the opening. 

10. Correction of arithmetic errors: IHHN shall correct any non-material arithmetic errors in the bid  price provided that such corrections do not constitute amendment of quoted unit prices. 11. Negotiation of prices and delivery schedule: IHHN may negotiate with the selected vendor(s) to  bring the prices within the market range, align prices with the previous IHHN contract prices,  accommodate offer of discounts and donations and/or finalize the delivery schedule. 12. Award Decision: After identifying the market competitive rates in compliance with scope, IHHN  reserves the right to issue the contract to single or multiple bidders. The selection of bidder shall not be made on the basis of lowest prices only; quality ofservices shall be the decisive factor as well. 13. Formation of contract: Formation of a contract shall be by either issuing a Purchase Order/Work  Order or by signing a contract. 

14. Right to Reject: The purchaser reserves the right to accept or reject any quotation or to cancel the  bidding process and reject all bids at any time prior to contract signing.

RFQ for Consultancy Services, Procurement Reference No. 0920260057 

Part 3: Contract Terms and Conditions 

1. Payment terms:Payment shall be as per the above given schedule. All payments shall be made upon  delivery/submission of satisfactory services/milestones, through Account Payee Cheque, less any  statutory taxes as per the Income Tax Ordinance 2001 (as amended). 

2. Liquidated damages: Liquidated damages shall not apply unless otherwise specified. When specified,  liquidated damages shall be 5% of the Word Order/contract price per day of delayed delivery of services, counted from the delivery date stated in the WO or agreed by the parties. The maximum liquidated damagesshall be 10% of the contract price, followed with termination of the contract.IHHN reserves the right to cancel part or all liquidated damages on mutual agreement with the vendor. 

3. Compliance to specifications: Bidders shall comply with the minimum specifications and  requirements/TORs in Part 1 during quotation submission and contract implementation. 4. Price variations:Within the bid validity period, any request for change in prices shall not be accepted. 5. Use of contract prices by other IHHN partner programmes and organisations: Within the  contract validity period, the purchaser and its partner programmes and organisation may utilize the  contract resulting from this procurement process to order additional quantities of supplies/services,  without a retendering process. 

6. Performance security or bond:Unless otherwise specified, performance bond shall not be required.  Where required, the performance security shall be 10% of the original contract price in a form  specified by the purchaser. 

7. Blacklisting of suppliers: Suppliers submitting forged documents, supplying counterfeit, defective and poor-quality products and services shall be blacklisted from participating in any IHHN and donor  procurements in Pakistan. A notice ofsupplier blacklisting shall be filed with the PPRA Pakistan. 

8. Force Majeure:Force majeure clause shall apply, but shall not include any event which is caused by the  negligence or intentional action of the parties; nor any event which a diligent Party could reasonably have been expected to take into account from the effective date of the contract; and avoid or overcome in the carrying out of its obligations; nor insufficiency of funds or failure to make any payment required hereunder. A Party affected by an event of Force Majeure shall take all reasonable measures to remove such Party’s inability to fulfil its obligations hereunder with a minimum of delay; and minimize the consequences of any event of Force Majeure. A Party affected by an event of Force Majeure shall notify the other party, within twenty-four (24) hours, of establishing or knowing the occurrence of a force  

majeure event. 

9. Dispute settlement:A dispute shall be settled as per provisions of Arbitration Act 1940 (Act No. X of  1940) and Rules made thereunder and any statutory modifications thereto, and held at the purchaser’s  address. 

10. Whistleblowing: Indus Hospital & Health Network (IHHN) is committed to upholding the highest  standards of integrity, transparency, and accountability in all procurement activities. Vendors are  encouraged to report, in good faith, any suspected fraud, corruption, conflict of interest, or unethical  conduct related to this RFQ process. All disclosures will be treated with strict confidentiality, and no  retaliatory action shall be taken against any party for raising a concern in good faith. Any vendor found to have engaged in unethical practices or to have attempted to improperly influence the procurement  process may be subject to disqualification, contract termination, and blacklisting. Any concerns or  complaints may be reported through the designated channel at [email protected] 

.Participation in this RFQ constitutes acknowledgment of and compliance with this clause.


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