JOB PURPOSE

The HR Officer will support the Human Resource function in delivering efficient, compliant, and people-centered HR services across AGAHE's programs. The role covers recruitment support, personnel records management, HR policy implementation, Payroll process and coordination on employee relations, performance, and exit processes, contributing to a fair, safe, and well-governed working environment consistent with AGAHE's mandate.

KEY RESPONSIBILITIES

• Manage end-to-end recruitment, selection, and onboarding in line with AGAHE and donor requirements.
• Maintain accurate, confidential personnel records, HRIS, contracts, and statutory documentation.
• Manage attendance, leave, timesheets, and coordinate payroll inputs with Finance as per AGAHE HRMIS.
• Support implementation and review of HR policies in line with labour laws and donor compliance standards in Pakistan.
• Coordinate performance management, probation reviews, appraisals, and staff development in aligned with AGAHE HR policy.
• Support staff capacity-building, training, and professional development initiatives and explore potential partnership with training institutes.
• Handle staff HR queries, grievances, disciplinary matters, and workplace issues confidentially and fairly.
• Coordinate staff separation, clearance, handover, final settlement, and exit processes as per AGAHE HR policy.
• Ensure compliance with Safeguarding, PSEA, Code of Conduct, and other organizational standards.
• Provide timely HR reports and documentation for management, audits, and donor requirements.
• Support HR planning and staffing for projects, including recruitment against project budgets and timelines.
• Perform other HR and administrative responsibilities assigned by the supervisor.

QUALIFICATION & EXPERIENCE

• Master's degree in Human Resource Management (HRM) from a recognized university (mandatory).
• 2–3 years of relevant professional experience in HR management, gained either in the development sector (NGO/INGO) or in a reputable corporate organization.
• Sound understanding of HR functions including recruitment, personnel records management, performance management, and labor law compliance.
• Working knowledge of Pakistan labor laws and, preferably, donor compliance requirements applicable to the NGO sector in Pakistan.

SKILLS & COMPETENCIES

• Strong interpersonal, communication, and coordination skills.
• High level of confidentiality, integrity, and professional ethics.
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with HR information systems/databases.
• Ability to multitask, prioritize, and work effectively under deadlines.
• Sensitivity to gender, diversity, and safeguarding principles, consistent with AGAHE's mandate.

ELIGIBILITY PREFERENCES

In line with AGAHE's mandate on gender mainstreaming and the nature of program engagement, female candidates are strongly encouraged to apply. Preference will be given to candidates with domicile in Punjab Province. All eligible candidates meeting the above criteria may apply.

SAFEGUARDING & EQUAL OPPORTUNITY STATEMENT

AGAHE is an equal opportunity employer committed to diversity and inclusion. AGAHE has zero tolerance towards Sexual Exploitation, Abuse and Harassment (SEAH) and requires all staff to adhere to its Safeguarding Policy and Code of Conduct. AGAHE does not charge any fee at any stage of the recruitment process (application, interview, or joining).